Charities will always receive 100% of your donations. But we also need to make sure Toucan is sustainable so we can improve the app for charities and you. That’s why we ask you to contribute a fee.
To be as transparent as possible, we’ve broken that fee down into two parts.
The fixed 50p transaction fee covers the cost of processing your donations to your chosen charities.
This fee keeps Toucan in flight but we want to give you the choice to select which fee feels right for you. So we ask for 8%, 6% or 4% of your donation to help us develop the app and encourage more people to join our giving community.
We ask you to pay the fee you can afford and that you think the app deserves but the higher fee you pay, the more we’ll be able to do to develop the app and help the charities.
We like to think of it this way.
4% helps us become a new way to give.
6% helps us become the way to give.
8% helps us become the app for all your good deeds and then some.